Category: Social Media

3 Google+ Gripes

A quick apology, not as much content recently, I’m working on developing a related side project.  More to come if we can get our act together. Before I rant, you can find me here on Google+: http://gplus.to/iamreff Okay, 3 quick reasons why Google+ is driving me nuts. 1.   Stalled Network Effect It’s great that I …

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August Poll: Advertising on social platforms?

Last month’s rather silly poll garnered some definite interest, but then again, anytime you bring Star Wars to a fight you know the nerd crew is going to bring it.  This month we’re a bit more serious and looking at advertising on social media A recent study by The Pivot Conference and Brian Solis determined …

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Spinternet #IMChat Tweet Jam

social Splinternet discussion

Social Customer Service Done Right

Below is a recount of how my afternoon was ruined and what Chobani did to address a quality issue. Note: there is no evidence that Chobani had anything to do with the product issue.  It’s quite possible that the product was not kept a consistent temperature during delivery.  Point is, Chobani recognized that they are …

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Social Media Measurement #IMChat

[View the story “#IMChat wrap up: Social Media Measurement” on Storify]

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