A quick apology, not as much content recently, I’m working on developing a related side project. More to come if we can get our act together. Before I rant, you can find me here on Google+: http://gplus.to/iamreff Okay, 3 quick reasons why Google+ is driving me nuts. 1.  Stalled Network Effect It’s great that I …
Category: Social Media
August Poll: Advertising on social platforms?
Last month’s rather silly poll garnered some definite interest, but then again, anytime you bring Star Wars to a fight you know the nerd crew is going to bring it. This month we’re a bit more serious and looking at advertising on social media A recent study by The Pivot Conference and Brian Solis determined …
Spinternet #IMChat Tweet Jam
social Splinternet discussion
Social Customer Service Done Right
Below is a recount of how my afternoon was ruined and what Chobani did to address a quality issue. Note: there is no evidence that Chobani had anything to do with the product issue. It’s quite possible that the product was not kept a consistent temperature during delivery. Point is, Chobani recognized that they are …
Social Media Measurement #IMChat
[View the story “#IMChat wrap up: Social Media Measurement” on Storify]